Legal Documentation

Below, you’ll find legal documentation for all Wargaming.net products & services.

  • Game Rules for Total War: Arena
  • Game Rules for Total War: Arena

    Additions to the End User License Agreement (“EULA”).

    End User License Agreement

    Privacy Policy

    Terms of Service

    IMPORTANT! PLEASE READ CAREFULLY!

    BY INSTALLING, COPYING, OR OTHERWISE USING OUR GAME(S) OR SERVICE(S) IN ANY MANNER, YOU AGREE TO BE BOUND BY THE TERMS OF THESE RULES.
    IF YOU DO NOT AGREE WITH OUR RULES FOR TOTAL WAR: ARENA, PLEASE DO NOT PROCEED WITH THE REGISTRATION PROCESS AND LEAVE OUR SITES IMMEDIATELY AND DO NOT ACCESS OR USE OUR WEBSITE(S), GAME, OR SERVICE(S).

    1. General Provisions

    1.01. In order to register, players must be thirteen (13) years of age or older. All players are solely responsible for their behavior in all game chats and channels. Players are responsible for protecting their accounts from access by others, and are strongly encouraged to select a hard-to-guess password and not re-use that password on any other sites where it may be read by the owners or administrators of that site. It is highly discouraged for users to share accounts with others. In the case of an account that has been lost or hacked, please inform technical support immediately through their website, World of Tanks Support

    1.02. Wargaming.net is not responsible for the behavior of any individual player, as well as for the content of his or her messages in all game chats and channels. Players are solely responsible for their behavior and the content of their messages in all game chats and channels.

    1.03. Wargaming.net reserves the right to evaluate each incident on a case by case basis. The action that may be taken may be more lenient or more severe than those listed under each category.

    1.04. Wargaming.net may suspend, terminate, modify, or delete accounts at any time for any reason or for no reason, with or without notice to the owner of the account. Accounts terminated by Wargaming.net for any type of abuse, including without limitation a violation of these rules or the EULA, will not be reactivated for any reason. For purposes of explanation and not limitation, most account suspensions, terminations and/or deletions are the result of violations of these rules, the End-User License Agreement (EULA), or other Wargaming.net policy. Players may cancel any account registered to themselves at any time by following the instructions on the Website. Wargaming.net may stop offering and/or supporting any service at any time.

    1.05. Players who decide to be involved with the game acknowledge and agree to these and all other relevant rules and will abide by them regardless of the circumstances. In addition players also agree that these Rules will apply to anyone that is allowed to use their Wargaming.net account or user ID. By allowing another user to use the account, the account owner is personally responsible for all the consequences (including termination of said account) which may result, if the above discussed person violates any of the listed rules at any time. The account owner will not be entitled to a refund of any currency or any form of credit.

    2. Prohibited Uses, restrictions and conditions of use

    You agree not to do any of the following while accessing or using the Game or any Wargaming.net Communication Features.

    2.01 Transmit or facilitate the transmission of any User Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, that may be invasive of another’s right of privacy or publicity, hateful, racially, ethnically or otherwise objectionable;

    2.02 Impersonate any person or entity, including but not limited to, a Website or other WN official, employee, representative or agent (or an official, employee, representative or agent of WN’s affiliates, licensors or licensees), forum leader, guide or host or falsely state or otherwise misrepresent your affiliation with a person or entity;

    2.03 Post, transmit or facilitate the transmission of any User Content that you do not have a right to transmit, under any law or under contractual or fiduciary relationships (such as nondisclosure agreements);

    2.04 Transmit or facilitate the transmission of any User Content that contains a virus, corrupted data, trojan horse, bot, keystroke logger, worm, time bomb, cancelbot or other computer programming routines that are intended to and/or actually damage, detrimentally interfere with, surreptitiously intercept or mine, scrape or expropriate any system, data or personal information;

    2.05 Delete any author attributions, legal notices or proprietary designations or labels that you upload to or through WN’s Communication Feature;

    2.06 Use a WN’s Communication Feature in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting (use of all caps), flooding (continuous posting of repetitive text) or excessively large embedded images);

    2.07 Intentionally or unintentionally violate any applicable local, state, national or international law, rule or regulation;

    2.08 Post, transmit or facilitate the transmission of any User Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;

    2.09 Transmit any User Content to a WN Communication Feature which discloses your or any other person’s personal information;

    2.10 Transmit or facilitate the transmission of any content to an e-mail address, messenger-feature address or other location that is not yours or to which you do not have the expressly authorized right to use without securing the prior authorization of such other person or entity;

    2.11 Use cheating and hacking. Any kind of cheating or hacking which is concluded by our assessment of a player’s results will not be tolerated. The hacker’s information including the current IP Address will be recorded for future reference and investigation. By using the Website or the Game you agree to immediately report to WN staff on any hacking tools if known that can potentially harm the Website or the Game for further investigation;

    2.12 Transmit unsolicited advertising, promotional materials, “junk mails”, “spam”, “chain letters” or other forms of solicitation. Advertising may include, but is not limited to, the repeated posting of website links through any of the in-game methods of communication. Links to sites, images and/or video may also be considered as advertising and so such actions are considered prohibited;

    2.13 Slander and deception of WN Staff. WN Staff is to be as impartial and unbiased as possible. If there is an issue with the performance of the WN Staff the players are to send a report to Support so the issue can be taken under investigation. Openly offending the WN Staff, withholding information, or openly deceiving the CMs, as well as contradicting their words, actions, and decisions can lead to various penalties depending on the situation. Offenses in this category go through a thorough analysis before punishment is given. By involving yourself in the Game, you acknowledge that you agree to these and all other relevant rules and will abide by them regardless of the circumstances. In addition you also agree that these rules will apply to anyone that you allow to use your WN’s account or user ID. By allowing another user to use your account, you are personally responsible for all the consequences (including termination of your account) which may result, if the above discussed person violates any of the listed rules at any time you will not be entitled to a refund of any monies paid by you;

    2.14 Modify any files that WN does not specifically authorize users to modify. Use of material, which is subject to the rights of any person or entity without the express permission of such rights holder, is prohibited, and will result in the termination of the Account and possible civil and/or criminal liability;

    2.15 Exploit errors in design, features which are not documented and/or bugs to gain access that would otherwise not be available or to obtain any competitive advantage;

    2.16 Reverse engineer, decompile or disassemble all or any portion of the Website, Game or other services.

    2.17 Creating or using multiple accounts for the purpose of exploiting game mechanics and/or gaining an unfair advantage; for the purpose of evading sanctions; or for the purpose of repetitive or excessive rule violations.

    2.18 The process of or attempt of selling or purchasing of game accounts, currency or modify any of the products or related products or use the affiliated graphics without our consent for either real money or in another game currency/items is not permitted. Any players found doing so will get their accounts permanently banned. Players who also state that they intend to carry out this process will be handled the same as those who have carried out the action.

    3. Prohibitions, restrictions and conditions of use (for all game chats and channels)

    You agree not to do any of the following while using the Game or any Wargaming.net game chat or channels.

    3.01. Excessive profanity and inappropriate language are not welcome and will be sanctioned.

    3.02. Typing in such a way as to disguise profanity.

    3.03. Insults, personal attacks, abuse or harassment are not tolerated on any level.

    3.04. Derogatory comments based on race, nationality, religion, culture, sex, or sexual preference are prohibited.

    3.05. Allusion of racial or national supremacy, as well as discriminative propaganda on any level is prohibited.

    3.06. Spamming or posting nonsensical messages is prohibited in the game and battle chats. This also includes excessive use of caps, as well as excessive posting of battle results.

    3.07. Begging/Soliciting in any form is prohibited in all game chats and channels. Begging/Soliciting includes but is not limited to requests to transfer real money or game gold.

    3.08. All types of ads for sale, exchange, or other options for the transfer of accounts from one user to another violate EULA and are prohibited in all game chats and channels.

    3.09. Distribution of users’ personal information without their consent is prohibited.

    3.10. Slandering users or posting false information about users in all game chats and channels is prohibited.

    3.11. Attempting to extort information from users, including information necessary for the use of their account is prohibited.

    3.12. Discussion on, or linking to illegal activities, such as illicit drugs, is prohibited. This includes but is not limited to the linking of, or discussion on, websites dedicated to vulgar, racist, abusive, illegal, or any other content prohibited by the EULA, or linking to the resources that contain such advertisement or content.

    3.13. Discussion on, or linking to unreleased content, cheats, hacks, Trojan horses, or malicious programs is prohibited. If you suspect that a cheat or hack exists or have any other problems or concerns on these topics, provide the necessary information to technical support.

    3.14. Discussion on, advertising of, or linking to websites, in relation to the selling of gold, credits, promotional codes, leveling services, or game accounts is prohibited.

    3.15. Threats of destroying allied player units as well as the threats of disclosure of ally positions to enemies, regardless of whether the threat was carried out, or not, are prohibited.

    3.16. Death threats and other threats of violence in real life, directed either against individual users, game masters or administration of the project, are prohibited.

    3.17. All types of advertising messages are prohibited in general and battle chats.

    3.18. Mentioning and discussing of other games is permitted, but it should be discontinued if the character of the discussion turns into at a direct promotion of another gaming project.

    3.19. Discussion of social, religious, political, illegal or other controversial topics that may create offense is prohibited. This includes but is not limited to negative portrayal of religious and political figures is prohibited.

    3.20. Discussion of decisions or sanctions made by Game Masters or Administration in all game chats and channels is prohibited.

    3.21. Any kind of provocations for other players to violate the EULA as well as additions to it is strictly prohibited.

    3.22. Any statements or other actions that violate any applicable laws or regulations are strictly prohibited and will be strongly suppressed.

    3.23. Any attempt to create nicknames, groups, or organized communities of players associated in any fashion with organizations which violate any applicable laws or regulations is prohibited. This includes but not limited to, direct or indirect references to Nazi symbols, abbreviations and well known leaders.

    3.24. The use of copyrighted, trademarked, patented, classified, or restricted material or information and the violation of any rights of any party, including rights of privacy or publicity is prohibited.

    4 Names, Avatars, Images/Video, Signatures & Logos

    Certain content for names, avatars, images/video, signatures & logos, have no place on the Total War: Arena forums or within the Game, due to their extremely offensive, annoying or inappropriate nature. The following list is only a summary, but it gives some idea of names, images, signatures, avatars and logos which are not accepted with the Game environment:
    Names, Avatars, Images/Video, Signatures & logos …

    4.01 that contain profanity, including its abbreviated form.

    4.02 that contain insults, personal attacks, abuse or harassment.

    4.03 that contain unprintable words or abbreviations, or which are unattractive and/or unreadable.

    4.04 which either in whole or partly contain copyrighted or registered trade mark elements.

    4.05 which have (in any way) racist or nationalistic implications which may create offense to a certain nation, ethnic, religious or racial group.

    4.06 that contain an allusion of racial or national supremacy, as well as discriminative propaganda on any level.

    4.07 which contain insults or derogatory comments based on race, nationality, religion, culture, mental stature, sex, or sexual preference

    4.08 which have an association with sexuality, pedophilia, sexual abuse; or have an offensive connection to the human body or bodily functions.

    4.09 which contain nudity, sexually explicit material or content that is otherwise deemed inappropriate.

    4.10 which contain excessive gore or violence, or are obscene/vulgar.

    4.11 which make reference to addictive or illegal substances or their use, or any other illegal activities.

    4.12 that contain logotypes, symbols, emblems or figures connected in one way or another with organizations, that violate or were violating existing laws and rules; i.e. anything that may provoke strong negative reaction/association or promote national/ethnic/religious hatred. (For example, using different variations of Nazi symbolic, abridgments and signs as well as credentials, names and surnames of Nazi leaders.)

    4.13 that contain reference to current mainstream religions that may create offense, i.e. names such as God, Jesus, Allah, etc.

    4.14 that are connected with negative historical or political personalities, first of all those who are judged by international courts for crimes against humanity, those that generally arouse feelings of suffering or disgust in the majority of people, as well as members of currently existing terrorist organizations;

    4.15 that negatively portrays the projects staff, or administration.

    4.16 which in any other manner violates the End User License Agreement or local laws
    either implicitly or explicitly are prohibited (This also includes links to websites containing the above).

    If names, avatars, signatures, images/video, logos within the forums or within the game violate these rules the offending account may be changed and/or the accounts may be sanctioned or suspended. Moreover, the administration reserves the right to delete, update or modify any names and avatars, images or logos which are considered inappropriate on the forums or within the game environment.

    5. Inappropriate conduct in game / Fair play principles

    The following (and similar) actions are prohibited in game:

    5.01. Intentionally damaging unit belonging to a player on the same team (team damage).

    5.02. Intentionally destroying unit belonging to a player on the same team (team kill).

    5.03. Intentionally blocking units belonging to a player on the same team.

    5.04. Intentionally informing participants of the opposing team through battle, or voice chat, the location of units belonging to players of the same team.

    5.05. Using bots, clickers, macros, keyboard and mouse recorders, or any other similar methods that enable gameplay without the participation or with passive participation of the player within the battle.

    5.06. Repetitive and excessive passive play.

    6. Official Language

    6.01. In Game lobby: The official language of the In Game lobby is English only. Other languages are not welcome. Players who wish to communicate in their native language may do so in channels made specifically for their language. Non English within the Game lobby may be sanctioned.

    6.02. In Game Battles: The preferred language is English, Non English is tolerated. Please be tolerant of those that have difficulty speaking English.

    7. Important/Miscellaneous

    7.01. Repeated violations any area of these Rules or the EULA, including the areas detailed above, will often result in permanent suspension from the game and/or forums.

    7.02. This policy is not language-restrictive. Language that falls under this policy will always be subject to the repercussions listed, whether it is inappropriate in English or any other language.

    7.03. Players may provide feedback or address any concerns to: Technical Support service (forum and game suspension appeals), website: https://asia.wargaming.net/support/.