Below, you’ll find legal documentation for all Wargaming.net products & services.
Additions to the End User License Agreement (“EULA”).
For Australian and New Zealand users, please refer to the ANZ EULA.
IMPORTANT! BY INSTALLING, COPYING, OR OTHERWISE USING OUR GAME(S) OR SERVICE(S) IN ANY MANNER, YOU AGREE TO BE BOUND BY THE TERMS OF THESE RULES.
IF YOU DO NOT AGREE WITH OUR RULES FOR WORLD OF TANKS, PLEASE DO NOT PROCEED WITH THE REGISTRATION PROCESS AND LEAVE OUR SITES IMMEDIATELY AND DO NOT ACCESS OR USE OUR WEBSITE(S), GAME(S), OR SERVICE(S).
1. General Provisions
1.01 In order to register in World of Tanks, players must be thirteen (13) years of age or older. All players are solely responsible for their behavior in both public and battle chat. Players are responsible for protecting their accounts from access by others, and are strongly encouraged to select a hard-to-guess password and not re-use that password on any other sites where it may be read by the owners or administrators of that site. It is highly discouraged for users to share accounts with others. In the case of an account that has been lost or hacked, please inform technical support immediately through their website: World of Tanks Support.
1.02 The developers (Wargaming.net) of this software are not responsible for the behavior of any individual player, as well as for the content of his or her messages in all game chats and channels. Players are solely responsible for their behavior and the content of their messages in all game chats and channels.
1.03 Wargaming.net reserves the right to evaluate each incident on a case by case basis. The action that may be taken may be more lenient or more severe than those listed under each category.
1.04 Wargaming.net may suspend, terminate, modify, or delete accounts at any time for any reason or for no reason, with or without notice to the owner of the account. Accounts terminated by Wargaming.net for any type of abuse, including without limitation a violation of these rules or the EULA, will not be reactivated for any reason. For purposes of explanation and not limitation, most account suspensions, terminations and/or deletions are the result of violations of these rules, the End-User License Agreement (EULA), or other Wargaming.net policy. Players may cancel any account registered to themselves at any time by following the instructions on the Website. Wargaming.net may stop offering and/or supporting any service at any time.
1.05 Players who decide to be involved with the game acknowledge and agree to these and all other relevant rules and will abide by them regardless of the circumstances. In addition players also agree that these Rules will apply to anyone that is allowed to use their Wargaming.net account or user ID. By allowing another user to use the account, the account owner is personally responsible for all the consequences (including termination of said account) which may result, if the above discussed person violates any of the listed rules at any time. The account owner will not be entitled to a refund of any currency or any form of credit.
2. Prohibited Uses, Restrictions and Conditions of Use
You agree not to do any of the following while accessing or using the Game or any Wargaming.net Communication Features.
2.01 Transmit or facilitate the transmission of any User Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, that may be invasive of another’s right of privacy or publicity, hateful, racially, ethnically or otherwise objectionable;
2.02 Impersonate any person or entity, including but not limited to, a Website or other WG official, employee, representative or agent (or an official, employee, representative or agent of WG’s affiliates, licensors or licensees), forum leader, guide or host or falsely state or otherwise misrepresent your affiliation with a person or entity;
2.03 Post, transmit or facilitate the transmission of any User Content that you do not have a right to transmit, under any law or under contractual or fiduciary relationships (such as nondisclosure agreements);
2.04 Transmit or facilitate the transmission of any User Content that contains a virus, corrupted data, trojan horse, bot, keystroke logger, worm, time bomb, cancelbot or other computer programming routines that are intended to and/or actually damage, detrimentally interfere with, surreptitiously intercept or mine, scrape or expropriate any system, data or personal information;
2.05 Delete any author attributions, legal notices or proprietary designations or labels that you upload to or through WG’s Communication Feature;
2.06 Use a WG’s Communication Feature in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting (use of all caps), flooding (continuous posting of repetitive text) or excessively large embedded images);
2.07 Intentionally or unintentionally violate any applicable local, state, national or international law, rule or regulation;
2.08 Post, transmit or facilitate the transmission of any User Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
2.09 Transmit any User Content to an WG Communication Feature which discloses your or any other person’s personal information;
2.10 Transmit or facilitate the transmission of any content to an email address, messenger-feature address or other location that is not yours or to which you do not have the expressly authorized right to use without securing the prior authorization of such other person or entity;
2.11 Use cheating and hacking. Any kind of cheating or hacking which is concluded by our assessment of a player’s results will not be tolerated. The hacker’s information including the current IP Address will be recorded for future reference and investigation. By using the Website or the Game you agree to immediately report to WG staff on any hacking tools if known that can potentially harm the Website or the Game for further investigation;
2.12 Transmit unsolicited advertising, promotional materials, “junk mails”, “spam”, “chain letters” or other forms of solicitation. Advertising may include, but is not limited to, the repeated posting of website links through any of the in-game methods of communication. Links to sites, images and/or video may also be considered as advertising and so such actions are considered prohibited;
2.13 Slander and deception of WG Staff. WG Staff is to be as impartial and unbiased as possible. If there is an issue with the performance of the WG Staff the players are to send a report to World of Tanks Support so the issue can be taken under investigation. Openly offending the WG staff, withholding information, openly deceiving the WG staff, as well as contradicting their words, actions, and decisions can lead to various penalties depending on the situation. Offenses in this category go through a thorough analysis before punishment is given. By involving yourself in the Game, you acknowledge that you agree to these and all other relevant rules and will abide by them regardless of the circumstances. In addition you also agree that these rules will apply to anyone that you allow to use your WG account or user ID. By allowing another user to use your account, you are personally responsible for all the consequences (including termination of your account) which may result, if the above discussed person violates any of the listed rules at any time you will not be entitled to a refund of any monies paid by you;
2.14 Modify any files that WG does not specifically authorize users to modify. Use of material, which is subject to the rights of any person or entity without the express permission of such rights holder, is prohibited, and will result in the termination of the Account and possible civil and/or criminal liability;
2.15 Exploit errors in design, features which are not documented and/or bugs to gain access that would otherwise not be available or to obtain any competitive advantage;
2.16 Reverse engineer, decompile or disassemble all or any portion of the Website, Game or other services.
2.17 Creating or using multiple accounts for the purpose of exploiting game mechanics and/or gaining an unfair advantage; for the purpose of evading sanctions; or for the purpose of repetitive or excessive rule violations.
2.18 The process of or attempt of selling or purchasing of game accounts, currency or modify any of the products or related products or use the affiliated graphics without our consent for either real money or in another game currency/items is not permitted. Any players found doing so will get their accounts permanently banned. Players who also state that they intend to carry out this process will be handled the same as those who have carried out the action.
3. Prohibitions, Restrictions and Conditions of Use (for all Game Chats and Channels)
You agree not to do any of the following while using the Game or any Wargaming.net game chat or channels. (Please refer to the official Code of Conduct for more detailed information.)
3.01 Excessive profanity and inappropriate language is not welcome. It is suggested to ensure that the censor filter is switched on. The censor filter is not an excuse to break the existing game and chat rules, and excessive profanity will still be sanctioned.
3.02 Typing in such a way to bypass the censor filter is prohibited.
3.03 Insults, personal attacks, abuse or harassment are not tolerated on any level.
3.04 Derogatory comments based on race, nationality, religion, culture, sex, or sexual preference are prohibited.
3.05 Allusion of racial or national supremacy, as well as discriminative propaganda on any level is prohibited.
3.06 Spamming or posting nonsensical messages is prohibited in the game and battle chats. This also includes excessive use of caps, as well as excessive posting of battle results.
3.07 Begging/Soliciting in any form is prohibited in all game chats and channels. Begging/Soliciting includes but is not limited to: requesting users to transfer real money to the virtual wallet, asking for additional credits, and requests to transfer game gold.
3.08 All types of ads for sale, exchange, or other options for the transfer of accounts from one user to another violate EULA and are prohibited in all game chats and channels.
3.09 Distribution of user’s personal information without their consent is prohibited.
3.10 Slandering users or posting false information about users in all game chats and channels is prohibited.
3.11 Attempting to extort information from users, including information necessary for the use of their account is prohibited.
3.12 Discussion on, or linking to illegal activities, such as illicit drugs, is prohibited. This includes but is not limited to the linking of, or discussion on, websites dedicated to vulgar, racist, abusive, illegal, or any other content prohibited by the EULA, or linking to the resources that contain such advertisement or content.
3.13 Discussion on, or linking to unreleased content, cheats, hacks, Trojan horses, or malicious programs is prohibited. If you suspect that a cheat or hack exists or have any other problems or concerns on these topics, provide the necessary information to technical support.
3.14 Discussion on, advertising of, or linking to websites, in relation to the selling of gold, credits, promotional codes, leveling services, or game accounts is prohibited.
3.15 Threats of destroying allied player vehicles as well as the threats of disclosure of ally positions to enemies, regardless of whether the threat was carried out, or not, are prohibited.
3.16 Death threats and other threats of violence in real life, directed either against individual users, game masters or administration of the project, are prohibited.
3.17 All types of advertising messages are prohibited in general and battle chats. With the exception that World of Tanks related advertising such as platoon forming, company recruiting, clan recruiting is permitted with the following restrictions. It may contain no more than three (3) lines on a standard chat window, and be posted no more than once every 15 minutes within the garage chats or once per game in battle
3.18 Mentioning and discussing of other games is permitted, but it should be discontinued if the character of the discussion turns into at a direct promotion of another gaming project.
3.19 Discussion of social, religious, political, illegal or other controversial topics that may create offense is prohibited. This includes but is not limited to negative portrayal of religious and political figures is prohibited.
3.20 Discussion of decisions or sanctions made by WG staff or Moderators in all game chats and channels is prohibited.
3.21 Any kind of provocations for other players to violate the EULA as well as additions to it is strictly prohibited.
3.22 Any statements or other actions that violate any applicable laws or regulations are strictly prohibited and will be strongly suppressed.
3.23 Any attempt to create nicknames, groups, or organized communities of players associated in any fashion with organizations which violate any applicable laws or regulations is prohibited. This includes but not limited to, direct or indirect references to Nazi symbols, abbreviations and well known leaders.
3.24 The use of copyrighted, trademarked, patented, classified, or restricted material or information and the violation of any rights of any party, including rights of privacy or publicity is prohibited.
4. Names (Players and Clans), Avatars, Images, Video, Signatures and Clan Logos
Certain content for names, avatars, images/video, signatures & clan logos, have no place on the World of Tanks forums or within the World of Tanks game, due to their extremely offensive, annoying or inappropriate nature. The following list is only a summary, but it gives some idea of names, images, signatures, avatars and clan logos which are not accepted with the World of Tanks environment:
4.01 That contain profanity, including its abbreviated form.
4.02 That contain insults, personal attacks, abuse or harassment.
4.03 That contain unprintable words or abbreviations, or which are unattractive and/or unreadable.
4.04 Which either in whole or partly contain copyrighted or registered trademark elements.
4.05 Which have (in any way) racist or nationalistic implications which may create offense to a certain nation, ethnic, religious or racial group.
4.06 That contain an allusion of racial or national supremacy, as well as discriminative propaganda on any level.
4.07 Which contain insults or derogatory comments based on race, nationality, religion, culture, mental stature, sex, or sexual preference
4.08 Which have an association with sexuality, pedophilia, sexual abuse; or have an offensive connection to the human body or bodily functions.
4.09 Which contain nudity, sexually explicit material or content that is otherwise deemed inappropriate.
4.10 Which contain excessive gore or violence, or are obscene/vulgar.
4.11 Which make reference to addictive or illegal substances or their use, or any other illegal activities.
4.12 That contain Logotypes, symbols, emblems or figures connected in one way or another with organizations, that violate or were violating existing laws and rules; i.e. anything that may provoke strong negative reaction/association or promote national/ethnic/religious hatred. (For example, using different variations of Nazi symbolic, abridgments and signs as well as credentials, names and surnames of Nazi leaders.)
4.13 That contain reference to current mainstream religions that may create offense, i.e. names such as God, Jesus, Allah, etc.
4.14 That are connected with negative historical or political personalities, first of all those who are judged by international courts for crimes against humanity, those that generally arouse feelings of suffering or disgust in the majority of people, as well as members of currently existing terrorist organizations;
4.15 That negatively portrays the projects staff, or administration.
4.16 Which in any other manner violates the End User License Agreement or local laws.
Names, Avatars, Images/Video, Signatures & Clan logos of this nature – either implicitly or explicitly – are prohibited (this also contains links to websites containing the above). If names (player or clan), avatars, signatures, images/video, clan logos within the forums or within the game violate these rules the offending account may be changed and/or the accounts may be sanctioned or suspended. Moreover, the administration reserves the right to delete, update or modify any names (player or clans) and avatars, images or clan images which are considered inappropriate on the forums or within the game environment. (Please refer to the official Code of Conduct for more detailed information.)
5. Inappropriate Conduct In-Game/Fair Play Principles
The following actions (and similar such actions) are prohibited in game:
5.01 Intentionally damaging vehicles or modules of vehicles or stunning crew members belonging to a player on the same team (team damage) where it’s technically possible.
5.02 Intentionally destroying vehicles belonging to a player on the same team (team kill) where it’s technically possible.
5.03 Intentionally blocking (blocking from front and rear) vehicles belonging to a player on the same team.
5.04 Intentionally propping (blocking on one side, where the other side of a user’s vehicle touches a fixed indestructible obstacle, preventing free movement.) vehicles belonging to a player on the same team.
5.05 Intentionally informing participants of the opposing team through battle, or voice chat, the location of vehicles belonging to players of the same team.
5.06 Intentionally exploiting the physics system to damage an allied tank. This includes, but is not limited to, pushing an allied tank into line of fire, pushing allied tanks off of cliffs, bridges, into water, etc.
5.07 Using bots, clickers, macros, keyboard and mouse recorders, or any other similar methods that enables gameplay without the participation or with passive participation of the player within the battle.
5.08 Repetitive and excessive passive play.
5.09 Intentionally and repetitively harassing a specific player over a series of matches.
5.10 Intentionally destroying your own vehicle to avoid being killed by an enemy.
6. Automated Rule Enforcement
The “Automated Anti-TK Reporting System” is the system that actively monitors battle activities, searching for players who massively cause damage to vehicles of their own team (team damage), or intentionally destroy vehicles of their teammates (team kill).
6.01 Based on battle history over a particular period of time – usually several occurrences – the automated system sanctions players involved in friendly fire and team kill incidents. The calculations are quite complicated and the main factor that is taken into account is damage inflicted to allies to total damage ratio.
6.02 If the above ratio for a particular user exceeds a fixed threshold value, the system identifies the user as a violator, since his main target is doing damage to allied vehicles.
6.03 If the damage ratio for such user exceeds the verifying coefficient, such user is identified as an offender and goes onto the suspension list.
6.04 While calculating damage to allies / total damage ratio only the battles with team kill/damage incidents are taken into account.
6.05 In connection with the introduction of Automated Anti-TK Reporting System, listed below are set uniform ban measures that can be taken against offenders in order of escalation:
The “Automated Anti-Bot Reporting System” is the system that actively scans the game logs searching for players who use automated bots, clickers, macros, keyboard and mouse recorders, or any other similar methods to accumulate credits and experience without the participation or with passive participation of the player.
6.06 In the case of detection of single or short-term signs of use of automated scripts (bot software) in user’s logs, user’s account is taken under thorough control by the administration. The owner of the account can be informed by special notifications sent to the registered email.
6.07 In case of detection of signs of massive or overt use of automated scripts or botting software in user’s logs, the user’s account is suspended permanently, with a possibility of suspension being lifted in the future, after the administration conducts a complete rollback of vehicles, achievements, funds (credits) and research except premium tanks, premium consumables, premium shells and gold.
7. Manual Rule Enforcement
7.01 Special Events held within World of Tanks can be subject to their own rules and regulations additional to those defined within this document. Examples can include but are not limited to:
7.02 Anti-Toxicity measures (ref: 5.09/5.10) will be subject to appraisal on a case-by case basis. Claims in this area can include, but are not limited to:
Claims in this area do not account for:
7.03 In connection with the introduction of Anti-Toxicity Reporting System, listed below are set uniform measures that can be taken against offenders in order of escalation:
Similarly, it is important to note that those found to have sought the Anti-Toxicity Reporting System unjustly for the purposes of targeting specific individuals without the necessary evidence to support their claim can themselves be sanctioned under the structure listed above, on the grounds of making repeated false accusations.
7.04 Wargaming reserves the right to withhold in-game opportunities (such as future events, or competitions) to users who have been sanctioned under any of the conditions stated in section 7.
8. Reporting In-Game Violations
8.01 Due to the introduction of an automated system of violations tracking (team damage, teamkill), the administration draws your attention to the following information – with the introduction of this system, users’ complaints about the above mentioned violations will not be considered. All requests relating to ban cancellation or minimizing the punishment period, laid by the system, will not be considered. Additional information on the automated system of team killers and bot users tracking you will find on this page: Automated Anti-TK Reporting System
8.02 Abuse or exploitation of the Anti-Toxicity reporting system for the purposes of trying to respond to a personal feud or clan rivalry without the necessary evidence to support the case may result in sanctions placed on the reporting user.
8.03 While Anti-Toxicity claims can be supported by external evidence such as Twitch clips or Discord screenshots, the core of the case must be built on in-game examples including replays and/or chat-logs. Claims providing only external evidence will not be considered.
9. Clan Management
9.01 Administration does not bear responsibility for any inner-clan management actions.
Clan leaders are heeded to take care when selecting clan members (especially whilst assigning clan members to important roles such as the Deputy Commanders & Treasurers). WG will not and does not get involved with internal clan politics. Actions like players with treasure management access withdrawing gold from the clan, or players with members management access removing other players from the clan are ordinary clan operations and will not be looked into by WG.
10.01 Repeated violations any area of these Rules or the EULA, including the areas detailed above, will often result in permanent suspension from the game and/or forums.
10.02 This policy is not language-restrictive. Language that falls under this policy will always be subject to the repercussions listed, whether it is inappropriate in English or any other language.
10.03 Players may provide feedback or address any concerns to World of Tanks Support